Uptime Guarantee

We guarantee that your VPS will be online 99.9% of the time.

Exceptions might include:

  • Scheduled maintenance
  • Upgrades for your particular VPS
  • Service suspensions for AUP violations, overdue invoices, etc.
  • Downtime caused by your installations on your VPS
  • Denial of Service attacks
  • Any other errors on the client side

We reserve the right to credit or refund clients for downtime caused by us. Downtime caused by the client will never incur compensation.

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