Account/Billing (12)

Common questions about accounts and billing

After Ordering (12)

Common questions after ordering

Cloud VPS (11)

Articles related to your Cloud VPS service

Pre-Sales (16)

Pre-sales Questions & Answers

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 Refund Policy

Yes! We want you to be completely satisfied with our service, so we encourage you to try us out....

 How do I upgrade or downgrade my service?

If you would like to upgrade or downgrade your service, we have a convenient process to do just...

 Where is my VPS information email?

You should receive an email from us with your VPS information as soon as you pay. The only...

 Nameservers and DNS

You can use the IPs assigned to your VPS to create your own private nameservers or use a system...

 How do I connect to my VPS? (SSH)

We recommend the program PuTTY for SSH. You can download it...