Categories

Account/Billing (12)

Common questions about accounts and billing

After Ordering (12)

Common questions after ordering

Cloud VPS (11)

Articles related to your Cloud VPS service

Pre-Sales (16)

Pre-sales Questions & Answers

Most Popular Articles

 Refund Policy

Yes! We want you to be completely satisfied with our service, so we encourage you to try us out....

 How do I upgrade or downgrade my service?

If you would like to upgrade or downgrade your service, we have a convenient process to do just...

 Where is my VPS information email?

You should receive an email from us with your VPS information as soon as you pay. The only...

 KVM VPS Information / Installation Guide

KVM VPS clients have two ways to install their VPS OS. Log into the SolusVM control panel and...

 How do I connect to my VPS? (SSH)

We recommend the program PuTTY for SSH. You can download it...