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The hostname is an arbitrary identifier for your VPS. It can be either a Fully Qualified Domain...
Do you allow ____?Please check our Acceptable Use Policy for information on what you cannot run on your VPS. If you...
Do you have internal IPs?We do not currently have internal IPs. However, we can provide extra bandwidth for VPS to VPS...
Does bandwidth used in between VPSs count?Yes, however, we can provide extra bandwidth for VPS to VPS traffic in a single location for...
How do I order more IPs?To order extra IP addresses, log into the Client Area. Go to My Services > View Available...
How long does VPS setup take?Setup is instant upon receipt of payment unless we are out of stock.Please use accurate billing...
My order was labeled "fraud" - what should I do?Our fraud detection system mistakenly labels some orders as fraud if they meet certain criteria....
Nameservers and DNSYou can use the IPs assigned to your VPS to create your own private nameservers or use a system...
Refund PolicyYes! We want you to be completely satisfied with our service, so we encourage you to try us out....
Uptime GuaranteeWe guarantee that your VPS will be online 99.9% of the time.Exceptions might include:...
What do you offer support for?You may contact RamNode for support regarding the following issues: Network access. Please...
What does unmanaged mean?By unmanaged we mean that it is your responsiblity to manage your own VPS. We do not offer...
What happens if I run out of bandwidth?If your VPS uses all of its bandwidth for the month, it will be automatically suspended. You may...
What is VSwap?Please see the OpenVZ documentation: http://wiki.openvz.org/VSwap
What is the difference between KVM and OpenVZ?KVM is true virtualization where the VPS operates as its own server, independently of the host...
What payment methods do you accept?We accept payment through PayPal, OKPay, Bitcoin, Webmoney, Perfectmoney, and Local Bank (Viet...